Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Refund

Guest
Jul 11, 2024 Jul 11, 2024

I have a question about cancelling a month to month subscription. I only tried to use photoshop and was only able to cancel my membership on the 7th day. I see that a payment just went through for a whole month. Is there any way that I can get a refund? I originally understood that after 7 days I will have to pay for a monthly membership.

76
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 11, 2024 Jul 11, 2024

if you cancelled at the end (ie, within one week) of your trial, you should see a refund being processed, https://account.adobe.com

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 11, 2024 Jul 11, 2024
LATEST

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines