Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Refund

New Here ,
Feb 12, 2025 Feb 12, 2025

Copy link to clipboard

Copied

Let's say I purchased Adobe Acrobat Pro with 7-Days free Trials on 7th of February 2025 and I want to cancel it today on date 13th of February 2025. So my question is, will I get a complete refund?

Views

63
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 13, 2025 Feb 13, 2025

Copy link to clipboard

Copied

You need to take this up with Adobe's support. Most people you find here are users of Adobe's products, just like you, and we don't have any more insight into Adobe's policies than you do. I would cancel it today, and if you do not get a refund, I would get in touch with Adobe to see how they might explain the situation. 

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 10, 2025 Mar 10, 2025

Copy link to clipboard

Copied

LATEST

Aman, I am sorry you did not find value in your Acrobat subscription. You won't be able to complete the cancellation process until you have updated the payment information associated with your account. Please see https://adobe.ly/3FbJB8T for information on how to add an active payment method to your account. Once a valid method of payment has been added, you can then complete the steps at https://adobe.ly/3FjLTmu to cancel your active subscription. For more information on any fees that will be applied, see https://adobe.ly/3XGGUm9. ^JW

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines