refund

[Vibrant_force3357]

무료 체험 7일 후 하루가 지나 구독 결제가 되었는데 환불을 원합니다.

[kglad]

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

[Anshul_Nautiyal]

Hi @Vibrant_force3357,

Thank you for reaching out.
Upon reviewing your account, I can confirm that you previously had an active Photoshop plan associated with the Adobe ID used to submit this query. Please note that this plan was cancelled on June 10, and a refund has already been processed on Adobe’s end.

You should receive the refunded amount within a few business days, depending on your payment provider.

If you have any further questions or need assistance with anything else, feel free to let us know.

Regards,
^AN