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refunds

New Here ,
Aug 30, 2022 Aug 30, 2022

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Adobe wont let me cnacle my creative package. If you are thinking about buying from here, don't.

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Community Expert ,
Aug 31, 2022 Aug 31, 2022

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Hello @Olivia25888136q98w,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

You will be provided a refund if you cancel within 14 days of your subscription.

For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
If the information does not help, then you need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Employee ,
Aug 31, 2022 Aug 31, 2022

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Hi Olivia,

We're sorry for the trouble. Are you getting any issues with the Adobe apps that has made you proceed with cancellation. Let us know. We're here to help.

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