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Dear,
I am a regular user of Adobe Photoshop and was having permanent account. Paying the monthly subscription. But last month my debit card expired and I precured new debit card. I got mail from Adobe for payment for the month of April, which was not through due to expire debit card. Now I am trying to update my new debit card. But not able to process the same. any solution
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Moving to the Account, Payment, & Plan forum from Using the Community
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Manage your cloud plan https://helpx.adobe.com/manage-account.html (including changing)
or
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730