Region changes

[Demmer5E0A]

Hi Adobe Community,

I am wondering if anyone can help me or has experienced the same issue.

I created an adobe account 2 years ago with my gmail acount (at this time I was living in SA) now I have moved over to the UK back home to study and want to get the Adobe Student pricing deal because I need adobe products for my studies... However it says it is unavailable in SA but I am not in SA anymore and even if I change the region, when it gets to the last payment step it says Error not avaiable in your country or find a reseller is SA

PLEASE HELP

[John T Smith]

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
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[kglad]

in addition to the recommendation of @John T Smith , there are some things you can do yourself:

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

[Abambo]

The region can be updated by updating the payment information (you will need a UK credit card or PayPal account). But you can also pass via Customer service to do that for you. You can also create a new user ID, if you have no current plan attached to your old one.