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Registering my account to a new machine.

New Here ,
Nov 03, 2021 Nov 03, 2021

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I was recently locked out of premiere pro app on my older windows7 machine. The onscreen reason was "billing error" but i found out it was my machine was no longer supported. Ive now got a windows10 machine that already has premiere pro downloaded (registered to someone else). How do I re-register this machine and software to me and restart billing and editing? Or is it easier to download the whole suite again and activate to myself (would I have to delete the existing apps and start again).

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Account management , Billing

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Community Expert ,
Nov 03, 2021 Nov 03, 2021

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As far as I know you need to use the https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs and then do your own fresh install

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