Reimbursement after free trial

[dante_gabriel_0306]

I canceled my 7-day free trial on the 5th day (I received an email confirming the cancellation). However, on the 8th day I received an invoice. When I checked my account settings again, it still showed an active subscription (so I canceled it again). Is there any way to request a reimbursement?

[Shivangi_Gupta · Accepted solution]

Hi dante_gabriel_0306,

We appreciate you reaching out. Adobe offers full refund if the subscription is cancelled within first 14 days. I confirm you have cancelled your plan and a refund has automatically initiated from Adobe.

It usually 12-14 days for the refund to process. 

Let me know if you have any questions.

^Shivangi

[dante_gabriel_0306]

Thank you Shivangi for your kind and quick response!

Regards,

Dante