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Replace Lightroom with 3D Program

Explorer ,
Oct 08, 2022 Oct 08, 2022

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I would like to replace Lightroom with the Adobe 3D program. I never use Lightroom but am greatly missing the 3D option in my Photoshop CC.

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correct answers 1 Correct answer

Community Expert , Oct 09, 2022 Oct 09, 2022

1. Substance 3D tools are not included in Creative Cloud.  That's a separate subscription. 

https://www.adobe.com/products/substance3d/3d-augmented-reality.html

 

2. You'll likely pay a 50% early termination fee for cancelling Lightroom before your 12th month of service. 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADO

...

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Community Expert ,
Oct 08, 2022 Oct 08, 2022

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i'm pretty sure you'll end up contacting adobe support sooner or later in the process of trying to change plans, so you may as well start there,

 

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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Community Expert ,
Oct 09, 2022 Oct 09, 2022

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1. Substance 3D tools are not included in Creative Cloud.  That's a separate subscription. 

https://www.adobe.com/products/substance3d/3d-augmented-reality.html

 

2. You'll likely pay a 50% early termination fee for cancelling Lightroom before your 12th month of service. 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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