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request to have my account terminated

New Here ,
Jul 24, 2021 Jul 24, 2021

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hello Adobe support team. i wish to have my account with you terminated so that i wont have to see some deductions taking place from my account monthly.

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Adobe Community Professional ,
Jul 24, 2021 Jul 24, 2021

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This is a public forum, not Adobe support

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
-or cancel via Chat link https://helpx.adobe.com/contact.html?rghtup=autoOpen

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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LEGEND ,
Jul 25, 2021 Jul 25, 2021

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Before you can close your account you must first of course stop any subscriptions, and pay any early cancellation fee. You can't get over this rule by closing the account. 

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