Requesting Refund

[p4ul4777]

Hello, I didn't notice emails sent about  renewing plan and I have forgotten to cancel my annual year susbcription plan, that i dont use heavily anymore. Please can I request for a refund? I would really appriciate it, because being a student every penny counts...

[John T Smith]

This is a public forum with mostly other users, not Adobe support
Nobody here in a public forum can see your account information

This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen

[kglad]

you have to cancel your subscription and then request a refund.  but make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html