Restablecer contraseña

New Here ,
Aug 14, 2021 Aug 14, 2021

Copy link to clipboard

Copied

Como hago para reestablecer mi contraseña si perdí mi numero de telefono. cada vez que intento restablecer la contraseña envía un codigo al numero de telefono que la empresa de moviles me bloqueo y ya no tengo.

Views

129

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Aug 20, 2021 Aug 20, 2021

Please contact Adobe support below.  This user-to-user forum can't help you with an account problem.  Also be sure to have your payment method on hand to verify you are the plan holder.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your co

...

Likes

Translate

Translate
Adobe Community Professional ,
Aug 14, 2021 Aug 14, 2021

Copy link to clipboard

Copied

Which password?  Are you asking about your Adobe Account password that you use to activate your subscription? 


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 20, 2021 Aug 20, 2021

Copy link to clipboard

Copied

Hello, my case is as follows: I have two-step verification activated, but the cell phone number I had enrolled was blocked. the password I forgot, and I want to change it but when I want to reset the password, it sends me the code to the cell phone number I have blocked. how do I do to change the password?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 20, 2021 Aug 20, 2021

Copy link to clipboard

Copied

Hello, my case is as follows:
I changed computer, I want to install the suite on the new computer, but I forgot the user password on https://account.adobe.com/profile.
I wanted to reset it but I have activated the two-step verification, the mobile that I have registered, the company Movistar blocked it and I no longer have it. I want to send the code to the email but it only sends it to the mobile number that is in the profile. How do I change the password?

Translated with www.DeepL.com/Translator (free version)

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 20, 2021 Aug 20, 2021

Copy link to clipboard

Copied

LATEST

Please contact Adobe support below.  This user-to-user forum can't help you with an account problem.  Also be sure to have your payment method on hand to verify you are the plan holder.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines