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RETURN PAYMENT

New Here ,
Feb 21, 2024 Feb 21, 2024

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Hello! I have cancelled my plan, but money was not come back after 14 days. How can I deal with it and get my money back?

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correct answers 1 Correct answer

Community Expert , Feb 21, 2024 Feb 21, 2024

check your account, https://account.adobe.com

 

if your refund is not in progress, contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to b

...

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Adobe Employee ,
Feb 21, 2024 Feb 21, 2024

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Hi @Валерия35596020wov1 ,

 

We've reviewed the account that you used to post here and found that you have an Acrobat Pro Individual subscription. Moving this post to the Account, Payment, and Plan Community for further assistance.

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Community Expert ,
Feb 21, 2024 Feb 21, 2024

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check your account, https://account.adobe.com

 

if your refund is not in progress, contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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New Here ,
Feb 21, 2024 Feb 21, 2024

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It helped me! Thanks 

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Community Expert ,
Feb 21, 2024 Feb 21, 2024

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LATEST

excellent. and thanks for the update.

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