RETURN PAYMENT

[Валерия35596020wov1]

Hello! I have cancelled my plan, but money was not come back after 14 days. How can I deal with it and get my money back?

[iCharles]

Hi @Валерия35596020wov1 ,

We've reviewed the account that you used to post here and found that you have an Acrobat Pro Individual subscription. Moving this post to the Account, Payment, and Plan Community for further assistance.

[kglad · Accepted solution]

check your account, https://account.adobe.com

if your refund is not in progress, contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[Валерия35596020wov1]

It helped me! Thanks 

[kglad]

excellent. and thanks for the update.