Robo de cuenta

[romantic_member2379]

Alguien ha robado mi cuenta , cambiado el mail y efectuado un cobro de un plan sin autorización, me pueden ayudar?

[kglad]

start here, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

is that your adobe id that's being billed?

[Shivangi_Gupta]

Hi @romantic_member2379,

We appreciate you reaching out.

I could not find any active subscriptions associated with this email address. Are you able to access your account details? 

If yes, I'd recommend you to speak with our support team here: https://adobe.ly/4rwrePP

They'll be able to provide you the best possible solution.

^Shivangi