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school account Illustrator download expired

New Here ,
Jul 12, 2022 Jul 12, 2022

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Dear Sir/ Madam

I am a full-time student at George Brown College, I use my student email and password to log in but the illustrator said it expired, so I can't download it.  Would you please help, I need to submit my homework tonight.  (is it because I accidentally choose the Enterprise icon instead of school? I don't know)

Looking forward to hear from you asap.

 

Thanks

 

Shelly

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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Do you have a suibscription to Creative Cloud?

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New Here ,
Jul 12, 2022 Jul 12, 2022

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Yes. I think so. The college opened the account to us. We just use our college email and login, then we can get the free download.

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Shelly
If you have any questions regarding George Brown College's commitment to comply with Canada's Anti-Spam Legislation (CASL), please view our Anti-Spam Commitment at http://www.georgebrown.ca/casl

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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As a temporary measure, until you can figure out what is going on with your account, set up a new Adobe ID and download a free trail of Illustrator. That way you can work on your homework. I would suggest talking with your advisor or the head of the graphic design department.

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New Here ,
Jul 12, 2022 Jul 12, 2022

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Oh...ok. I will try that. Thanks for your advice.

Best

Shelly
If you have any questions regarding George Brown College's commitment to comply with Canada's Anti-Spam Legislation (CASL), please view our Anti-Spam Commitment at http://www.georgebrown.ca/casl

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