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I get the creative cloud in its entirety free from my school, bu when I log in with my school account it still says I have to pay?
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Do you mean this?
Revert to trial https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
If not, contact the plan administrator at your school
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if the previous post fails to help, there are additional steps to take after confirming (with your plan admin) that your subscription is active .
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Hi,
We hope you were able to login to your account. Did you follow the steps shared in the links?
Feel free to update the thread for any other issues.