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School Account still asking to be paid for

New Here ,
Apr 02, 2023 Apr 02, 2023

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I get the creative cloud in its entirety free from my school, bu when I log in with my school account it still says I have to pay?

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Community Expert ,
Apr 02, 2023 Apr 02, 2023

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Community Expert ,
Apr 02, 2023 Apr 02, 2023

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if the previous post fails to help, there are additional steps to take after confirming (with your plan admin) that your subscription is active .

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Adobe Employee ,
Apr 03, 2023 Apr 03, 2023

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Hi, 

 

We hope you were able to login to your account. Did you follow the steps shared in the links?

Feel free to update the thread for any other issues.

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