serial number

New Here ,
May 31, 2021 May 31, 2021

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I paid for a Creative Cloud All Apps but today Adobe asks me my serial number.

I found one on my Adobe Account page but it seems that it's incorrect...

What can I do? I don't find a phone number to call them or any other way to contact them...

Can you help me?

 

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Community Expert ,
May 31, 2021 May 31, 2021

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There is no serial number for CC apps. Which application prompted you for the serial number, can you check its version? To contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Community Expert ,
May 31, 2021 May 31, 2021

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If by serial number you mean that your application is showing as trial, you can refer to the following article. 
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
-Manan

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