seriesnumber

[Laura5CF8]

i bought a student version few years before but my a mail adress was hacked and i dont had a adobe account before it was hacked. now i dont have a seriesnumber, because i had it just at my old e mail adress... what can i do to get my seriesnumber back? thanks for your help!

[John T Smith]

Lost information https://community.adobe.com/t5/Premiere-Pro/Find-serial-number-without-Adpbe-ID/td-p/7769446
- page has links to programs to find an installed serial number in Mac or Windows
- Also https://helpx.adobe.com/download-install/kb/find-serial-number.html
- when you find your serial number(s) write them down and put in a desk drawer

Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[Nancy OShea]

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.

https://account.adobe.com/products
2. Scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html