I signed up for a trial to try it out with a burner card, and when the date of the last day of the trial came, I went to cancel it, but it's not letting me cancel now, and it says I need to pay the 20 before I cancel.
Is this some sort of scam? I hope not, so yeah, I need help cancelling this and deleting account.
The scam was you not using a real credit card, and ignoring the fact that you agreed to a contract
This space is provided by Adobe, but this is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Help Center https://helpx.adobe.com/support.html is a good place to start Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or by telephone https://helpx.adobe.com/contact/phone.html . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
2
Replies
AdChoices