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Social account could not be connected. Please try again

New Here ,
Nov 27, 2020 Nov 27, 2020

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I get 'Social account could not be connected. Please try again' whenever I try connecting my apple id to adobe.

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LEGEND ,
Nov 27, 2020 Nov 27, 2020

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Do you mean on, with, this forum system?

 

And I must ask, "Why" would you want to do that (connect your whatever "Social" Account to anything Adobe)?

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Adobe Community Professional ,
Nov 28, 2020 Nov 28, 2020

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@Just Shoot Me 

Why not?  It's an option in our Adobe Account Settings.

http://account.adobe.com/Profile

Click on Connected Accounts.

Some people prefer to use their social account to log-on because it's one less thing to think about.

 

@vacji,

Try it again later with a different device or browser that accepts cookies and does not have script blockers.

 

[Moving from Using the Community (forums) to Account, Payment & Plan.]

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 28, 2020 Nov 28, 2020

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i tried with safari

no dice

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Adobe Community Professional ,
Nov 29, 2020 Nov 29, 2020

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Try with desktop Chrome or Firefox.

Or try from a different internet connection.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Dec 05, 2020 Dec 05, 2020

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No luck on any browser 

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Explorer ,
Dec 02, 2020 Dec 02, 2020

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I am facing the same problem. I tried using Chrome, where I had to login to apple ID via Apple's website (Unlike on Safari where the Apple ID popup shows up as a window and I just use Touch ID to use it) and still didn't work. In the URL after am redirected to Adobe's website after loging in to Apple ID I get this at the end of the URL "connected-accounts?error=invalid_person".

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