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Solicitud de Reembolso

New Here ,
Mar 30, 2022 Mar 30, 2022

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Hola,

 
Me pongo en contacto por este medio, ya que el día 13 de Marzo realicé la cancelación del plan “Creative Cloud (Todas las aplicaciones)” ya que no cumplía mis requerimientos. Por lo mismo, decidí cancelar el mismo día que se contrató dicho plan. 
 
Ya han transcurrido los 5 días laborales en los que me tendrían que hacer un reembolso por un monto de $399 mxn pero no se ha visto reflejado en mi cuenta bancaria hasta ahora, solicito me puedan dar un estatus de mi situación. 
 
Adjunto capturas, esperando pueda tener una pronta respuesta
 image0.jpegimage3.jpeg
 

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Community Expert ,
Mar 31, 2022 Mar 31, 2022

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Please contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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