• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

SOS ABONNEMENT FANTOME

New Here ,
Sep 04, 2022 Sep 04, 2022

Copy link to clipboard

Copied

Bonjour,

pouvez-vous me dire ce que je dois faire, var je viens de découvrir à ma grande surprise qu'un abonnement à stock photo m'a été attribué en plus de mon abonnement étudiant. Je constatre que cet abonnement a été prélevé en aôut mais la souscription date de juin. J'en suis très surprise, car si c'étit la formule d'essai que j'avais prise par hasard, le paiement aurait dû etre fait en Juillet. En voulant résilier ce service fantôme, me voilà confronté à un paiement de 174 euros à devoir verser à Adobe. Que faire face à un tel mensonge?

Merci par avance pour vos conseils.

Views

18

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 04, 2022 Sep 04, 2022

Copy link to clipboard

Copied

LATEST

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com....

p.p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

 

<moved from cc services>

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines