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Spam message

Community Beginner ,
Feb 15, 2025 Feb 15, 2025

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Hi,

Is there anyway I can communicate with Adobe customer service. I have received a spam message yyesterday.asking me to clicking link with to.adobe. I was wondering, Is my information safe. How do they know my Adobe account and my phone number. Kindly advice.

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Community Expert ,
Feb 15, 2025 Feb 15, 2025

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i don't see anything about your account in that screenshot.  and just block unknown callers if you don't want to receive phone spam

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Community Expert ,
Feb 15, 2025 Feb 15, 2025

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Adobe Employee ,
Feb 17, 2025 Feb 17, 2025

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Hi @Chhewang3240833552e9,

Thank you flagging this. I agree with @kglad. Adobe does not send text messages like this on mobile numbers. 

You can always inform Adobe about any such suspicious activity here: https://adobe.ly/4bbh0g4

I hope it helps.

^SG

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Community Beginner ,
Feb 18, 2025 Feb 18, 2025

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LATEST
The number is from Estonai. Can you tell, how they got my number and
information of adobe account? Thnks.

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