statute verified

[kurtl11677918]

I renewed my Dreamweavr subscription, but I can't continue using the product.
I don't get license statute verified.

[Manan Joshi]

Hi @kurtl11677918,

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

-Manan

[kglad]

what exactly do you see when opening the cc desktop app or dreamweaver?

[kurtl11677918]

When I double click on the Dw CC 2015 icon, I get a window that says "verifying license status online" then nothing more happens.
Kurt

[kglad]

do you have the cc desktop app installed?

if not, install it.

check your subscription here, https://account.adobe.com to confirm it's up-to-date.

then sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

[kurtl11677918]

Thank you for your consideration, the problem has not been solved, I will get back to you when I have worked on it for a while.
Kurt

[kglad]

keep us updated

[Shivangi_Gupta]

Hi @kurtl11677918,

We appreciate you contacting us. As per your account info, Adobe Dreamweaver's subscription is still inactive. Would you mind contacting our support team to get it renewed? Contact Customer Care

Let us know if you have any questions.

Thanks,

Shivangi