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Still be charged when I'm in free trial

New Here ,
Oct 31, 2025 Oct 31, 2025

Today, I subscribed to the free trial. And in the website, it said will not be charged after the free trial ends.

 But it still charged me, even though my free trial has not ended. 

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Billing
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Adobe Employee ,
Oct 31, 2025 Oct 31, 2025
LATEST

Thi_thu_uyen, thanks for posting about your recent subscription commitment to this public discussion forum. I can confirm that you did cancel both of your subscriptions today. I am sorry you did not find more value in our services.

 

Any refunds offered will take up to 14 days to process. Please see https://adobe.ly/3Jqy3RO for more information. ^JW

 

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