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Stop monthly payment for sometime, due to pandemic situation

New Here ,
Jul 07, 2020 Jul 07, 2020

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I need to stop my adobe subscription for several months or till the pandemic situation comes under control. is there any option to stop payment for several months, we will start a subscription again after pandemic situation comes under control.

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Account management, Billing

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Adobe Community Professional ,
Jul 07, 2020 Jul 07, 2020

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I don't think there is any way to stop payement apart from cancelling the subscription, cancellation does entail penalty. For refund rules refer the following link
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

 

If you need you can talk to support to see if they can offer you some deal that might work for you. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan
-Manan

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LEGEND ,
Jul 07, 2020 Jul 07, 2020

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Just by Canceling the subscription, paying the Fee for early termination and then when you want to start back Re-Subscribe.

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