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STOP MY SUBSCRIPTION!!

New Here ,
Jan 21, 2025 Jan 21, 2025

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ITS BEEN 2 MONTH IM STILL ASKING AND TRYING TO CANCEL MY SUBSCRIPTION, IM NOT USING THIS SOFTWARE AND YOU CAN SEE IT. YOU STILL CONTINUE TO CHARGE ME. 

GIVE ME MY MONEY BACK AND CANCEL THE SUBSCRIPTION WHITEOUT FEES !!! OR IM GOING TO TELL TO MY BANK

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Community Expert ,
Jan 21, 2025 Jan 21, 2025

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@Nora_Sandouk0060 you'll need to contact Adobe support about payment/cancellation issues
Type agent in the chatbot to speak to a real person
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

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Community Expert ,
Jan 21, 2025 Jan 21, 2025

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you'll need to await an adobe employee to inform you to contact adobe support.
meanwhile, make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Adobe Employee ,
Jan 21, 2025 Jan 21, 2025

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Nora, I am sorry you are unable to manage your Adobe subscriptions. I do not show any active plans under the account you used to post to this public discussion forum. Fees would have been applied after you canceled your annual membership. Please see https://adobe.ly/40EUHvv for more information. ^JW

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