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Student account

New Here ,
May 25, 2021 May 25, 2021

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I have purchased and paid for a student account, but can't download the apps that are included. How do I contact Adobe about this.

TIA

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Community Expert ,
May 26, 2021 May 26, 2021

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install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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New Here ,
May 26, 2021 May 26, 2021

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I dont want to install trial programs. I want to install the student version I have paid for, how do I do that?

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Community Expert ,
May 26, 2021 May 26, 2021

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i just explained that, but again:

 

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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LEGEND ,
May 26, 2021 May 26, 2021

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The trial programs and the student programs are exactly the same. It's your account details, when you sign in, that tell it what to run.

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