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I've been trying to start the free trial for Creative Cloud with a student discount however I keep running into an issue. I'll input my school provided email (.k12) as the account but everytime I get to a page that asks what university/college I go to with no option for high school. I checked online and it says that high schools are vaild and my email shoud automatically verify me but that isn't happening.
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This may help -https://www.adobe.com/offer-terms/student_teacher_eligibility.html
It MAY be that your school is not approved with Adobe... check with your school to find out