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Student discount stopped

New Here ,
Jan 08, 2022 Jan 08, 2022

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hi, i had a student discount , and am still a student, but now since september i am being charged full rate, how can i get it changed back, and hopefully get a refund ! thankyou

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Community Expert ,
Jan 08, 2022 Jan 08, 2022

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser) and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert ,
Jan 08, 2022 Jan 08, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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Community Expert ,
Jan 08, 2022 Jan 08, 2022

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