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Student Discount

New Here ,
Jul 31, 2022 Jul 31, 2022

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I originally signed up when I was atteding a community college.  I have graduated from there and trasnferred to a 4 year university to complete my educational goals.  How do I continue to receive the student discount and I now see it is charging me the regular price?

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Account management , Billing

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correct answers 1 Correct answer

Adobe Employee , Aug 01, 2022 Aug 01, 2022

Hi Victoria,

We appreciate you writing in. In addition to the suggestions given by the experts above, please check out this article to get more info about license renewal: https://helpx.adobe.com/x-productkb/global/graduation-education-discount-expiry.html

I hope it helps.

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Community Expert ,
Jul 31, 2022 Jul 31, 2022

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Ask Adobe support

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Jul 31, 2022 Jul 31, 2022

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The first year is an introductory rate for 12 months --  $20/month for 1 year only.  After that your student rate goes up to  $30/month until you cancel or graduate.  Only one student discount per person.  The regular rate is $55/month.

https://www.adobe.com/creativecloud/plans.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 31, 2022 Jul 31, 2022

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I am confused.   So I finished one school (2 year) and transferred to another (4 yr) to finish my degree.  During the transition it went to ull price.  I am still in school and was wondering how to get back to student pricing.  I have changed my email address to the new school

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LEGEND ,
Aug 01, 2022 Aug 01, 2022

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What is the price now, please? We want to see if it is "full retail price" or "full student price".

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Adobe Employee ,
Aug 01, 2022 Aug 01, 2022

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Hi Victoria,

We appreciate you writing in. In addition to the suggestions given by the experts above, please check out this article to get more info about license renewal: https://helpx.adobe.com/x-productkb/global/graduation-education-discount-expiry.html

I hope it helps.

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