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Student Plan, but photoshop doesn't work

New Here ,
Oct 08, 2023 Oct 08, 2023

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I have bought a student plan but I still cant use photoshop and other soft

When I tried to open it said like my plan ended

But I bought it today

 

How can I use it?

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Community Expert ,
Oct 08, 2023 Oct 08, 2023

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start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location

 

<moved from enterprise&teams>

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Community Expert ,
Oct 08, 2023 Oct 08, 2023

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And if you still can't get it working, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

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New Here ,
Oct 09, 2023 Oct 09, 2023

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Lo mejor fue la solucion de Bob, por lo menos te habla alguien real y trata de solucionarte el problema.

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Community Expert ,
Oct 09, 2023 Oct 09, 2023

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LATEST

@MartinPastorino 

 

is the problem solved?

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