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Student subscrpion

New Here ,
Nov 05, 2019 Nov 05, 2019

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Hello,

I just enrolled in the Student plan which is $19.99/ month for ALL APPS. However, I am only getting photoshop, Illustrator, XD, Premiere Rush, and Bridge. All other apps say I have to Buy or Trial. How do I get the rest of the apps I need for school without paying extra???

Please help!!!

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Account management

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Community Expert ,
Nov 05, 2019 Nov 05, 2019

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Log-out of Creative Cloud desktop app.  Log-in again with your paid Adobe ID and password.

Also check to ensure your computer meets the minimum system requirements to run CC + all other apps you intend to install.

https://helpx.adobe.com/creative-cloud/system-requirements.html

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 05, 2019 Nov 05, 2019

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I'm having this same problem except it isn't even registering that I have ANY apps. It just gave me a 7-day trial for maybe 5 apps when I paid for a subscription to ALL apps on October 30th. This is extremely frustrating because I have student deadlines and I've been on hold with Adobe support for over thirty minutes now. Someone please help.

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Adobe Employee ,
Nov 05, 2019 Nov 05, 2019

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DrennaWrye and Bbrummitt, please see https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html for steps you can take to verify the computer is able to reach our activation servers to validate your active membership.

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