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stupid adobe. What is reason for blocking RU customers ?

New Here ,
Apr 30, 2022 Apr 30, 2022

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What is reason for blocking RU customers ?

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correct answers 1 Correct answer

Community Expert , Apr 30, 2022 Apr 30, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert ,
Apr 30, 2022 Apr 30, 2022

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert ,
Apr 30, 2022 Apr 30, 2022

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US Government has sanctioned Russia for invading Ukraine
https://blog.adobe.com/en/publish/2022/03/04/adobe-stops-all-new-sales-in-russia

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Community Expert ,
Apr 30, 2022 Apr 30, 2022

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Short Answer: Putin is punishing innocent people in Ukraine.  So the US and other countries are punishing Putin.

 

Contact Adobe Support.   All customers are handled on a case-by-case basis.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
May 11, 2022 May 11, 2022

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This just proves how bad idea it is to rent the software you need to work.

This time is was Russia. Who's next?

WEF's goal for 2030 is that "we will own nothing and never have been happier".
Adobe's cloud model was implemented much earlier.
I'm pretty sure that the Russian designers aren't feeling too happy right now.

I guess it's time to re-evaluate which software I use.
I have absolutely no interest in being interrupted in my work flow because of political turmoil.

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Community Expert ,
May 12, 2022 May 12, 2022

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Unless your country's leaders are planning an unprovoked attack on another nation, I wouldn't worry too much about the impact of economic sanctions on your workflow.  

 

To be honest, sun spots and CMEs concern me a lot more as they can wreak havoc on telecommunications systems and satellites. 

https://www.swpc.noaa.gov/phenomena/coronal-mass-ejections

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
May 12, 2022 May 12, 2022

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It seems that Adobe officially supports users in Russia by not assepting their payments. Now you can use free software and use your money on something else.

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