Subs on my credit card but as you my no plans

Report · Aug 23, 2022

Hi There, I've been charged £15.17 on my credit card since May every month and just noticed this.
I cannot understand as I didn't have an account and I had to register today with my e mail address just to get on here.
Spoke to credit card company who said they've blocked and sent out new card but adobe may try again and urged me to cancel my subscription

but how can I when I can't find it!

Report · Aug 23, 2022

Let me move this to the Account, Payment, & Plan forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

Report · Aug 23, 2022

This is a public forum, not Adobe support. Users, including the Adobe Community Professionals, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

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Click the chat icon at the bottom right of the page to open a chat session.

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