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New Here ,
Jun 13, 2021 Jun 13, 2021

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I have just subscribe in photoshop and the muonth is not end yet , you charge me 3 time again , and the month is not end !!!! how can i retarn my money backe ? plz ! 

I attatch photo of the time, date ,and amount . plz see this !

WhatsApp Image 2021-06-13 at 4.56.18 PM (1).jpegWhatsApp Image 2021-06-13 at 4.56.18 PM.jpegWhatsApp Image 2021-06-13 at 4.56.19 PM.jpeg

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correct answers 1 Correct answer

Community Expert , Jun 13, 2021 Jun 13, 2021

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning

...

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Community Expert ,
Jun 13, 2021 Jun 13, 2021

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Moving thread to the Account, Payment, & Plan forum from Photoshop

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New Here ,
Jun 13, 2021 Jun 13, 2021

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thank you for the fast replay but no i did'nt move  , i use the same account .

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Community Expert ,
Jun 13, 2021 Jun 13, 2021

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I just moved your post to the appropriate forum

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Community Expert ,
Jun 13, 2021 Jun 13, 2021

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Jun 13, 2021 Jun 13, 2021

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thank you 

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