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[reem5FDA]

I have just subscribe in photoshop and the muonth is not end yet , you charge me 3 time again , and the month is not end !!!! how can i retarn my money backe ? plz ! 

I attatch photo of the time, date ,and amount . plz see this !

[Ged_Traynor]

Moving thread to the Account, Payment, & Plan forum from Photoshop

[reem5FDA]

thank you for the fast replay but no i did'nt move  , i use the same account .

[Ged_Traynor]

I just moved your post to the appropriate forum

[John T Smith · Accepted solution]

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[reem5FDA]

thank you 

[Dominica35639492lqnk]

• Pls I  don't want to be on the premium each time I log in it takes me to premium pls how do I go out of premium am a new user and have not subscribed before 

[kglad]

@Dominica35639492lqnk 

are you asking to cancel a trial or subscription?