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Hello there,
i just bought a year subscription of Adobe Photo on Amazon. Because i had the subscription i thought i could cancel the mothly subscription i had prior. I cancelt the subscription but now everything is gone and when i look unter subscription its telling me "next payment on 12.09.2020". The year subscription is not showing up as well. I tried to redeem the code again but its telling me that the code was already used. How can i undo this? Looks like my year subscription is away.
Thanks
This is a public forum, not the link to Adobe support.
Sorry, but we're normal users and we can't help with account and/or payment problems.
Please click the link below to contact Adobe staff to help.
Be sure to remain signed in with your Adobe ID before accessing the link below.
You have to allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.
Copy link to clipboard
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This is a public forum, not the link to Adobe support.
Sorry, but we're normal users and we can't help with account and/or payment problems.
Please click the link below to contact Adobe staff to help.
Be sure to remain signed in with your Adobe ID before accessing the link below.
You have to allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.