subscription cancellation refund refund

New Here ,
Jul 31, 2022 Jul 31, 2022

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I request a refund of the subscription fee that I canceled because I am not satisfied with the program. Thank you for your understanding.

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Adobe Community Professional ,
Jul 31, 2022 Jul 31, 2022

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Hi @umut254609133pm9,

Refund processing takes sometime. Check the following link to see if you are eligible for refund

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
Also, do check if the cancellation did go through successfully. Did you get a confirmation email for successfull cancellation? If yes and it has been more than a week since you cancelled then you could contact support to enquire about the refund status. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Community Professional ,
Jul 31, 2022 Jul 31, 2022

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With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans
===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Jul 31, 2022 Jul 31, 2022

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I request a refund of the subscription fee


By @umut254609133pm9

 

This is a user to user forum and not Adobe support or sales. We don't have access to your account here.

Please follow the advice given to cancel your subscription.

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