Subscription expired early

[Deniel_Zimowets5616]

Hello everyone Who has faced such a problem? I signed up for a subscription (using a key) and after 16 days, for some reason, the subscription ended if I took it for a month

[jane-e]

@Deniel_Zimowets5616 

I've moved your post from Creative Cloud Desktop to the Account, Payment, & Plan forum.

Please contact Adobe Customer Care. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the steps here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

Jane

[sprinklr-integration-user]

Hi @Deniel_Zimowets5616,

Thank you for reaching out and bringing this to our attention. I understand your concern regarding the cancellation of your subscription.

To ensure we address your issue accurately and securely, I recommend reaching out to our chat support team. They will have full access to your account details and will be able to assist you directly in resolving this matter. You can access chat support here: https://adobe.ly/3ZAOVsS

We appreciate your understanding. Please feel free to let us know if you need further guidance.

Best regards,

Shivangi

[jane-e]

You can access chat support here: https://adobe.ly/3ZAOVsS

By @sprinklr-integration-user

@Deniel_Zimowets5616 

Please note that this is the same chat as was posted earlier.

Jane