I was under trial period for a week(29th June to 5th July). However, my bank account got debited annual subscription fee of Rs.2599 on 5th July morning, twelve hours before the end of the trial period, without me getting any advance notification for the same. Now, I am behind getting my money back, for a week. This is unfair.
contact adobe support if you have a billing problem. what's occured can't be undone, however.
there are 2 ways to contact adobe; chat and twitter:
chat: use a browser that allows popups and cookies and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human.
twitter: tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...
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