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Subscription HELP

New Here ,
Apr 10, 2021 Apr 10, 2021

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Hi, I was sure that I had turned off this subscription on my EMAIL REMOVED account. Today I get the message that I paid 48 PLN for that, but I even don't have this app on my phone. Today I downloaded it because I wanted to check what happened. Please give me my money back, I really don't use this app.

 

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[This is a public forum, not Adobe support, please do not post personal information]

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LEGEND ,
Apr 10, 2021 Apr 10, 2021

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Contact Adobe. Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

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Adobe Community Professional ,
Apr 10, 2021 Apr 10, 2021

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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