Subscription Issues

[topeesho]

I have a full year's subscription on Adobe Spark and I see that reflected on the Spark apps both on my Ipad and iPhone. However, It keeps telling me on the website that I do not have an active subscription. What that means is that I am unable to add new brands to my profile. Help, please

[John T Smith]

Spark support is at https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark
-the above link has a full page of over 90 links for help articles
-also https://community.adobe.com/t5/get-started/adobe-spark-helpful-resources/td-p/11003736?page=1
-also https://fonts.adobe.com/collections/spark-font-pack
-also https://blog.adobespark.com/2019/06/10/stand-out-with-sparks-new-premium-templates/