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i subscribed the year subscription but now it doesn't work ask for subscribe again and doesn't even allow to install previous subscription as am using iPad Pro
Sorry for the delay in response to your issue.
We did check your account through the registered email on Community, but couldn't find any active subscription under it.
In this scenario, what we assume is that, the email address initially used to register the for subscription is a different than this one.
Is there any other email you could probably think of? Please share it with us via private message.
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