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Subscription renewal error

New Here ,
Aug 17, 2022 Aug 17, 2022

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Hello! I can't pay for my subscription in any way, I tried different methods. Please extend my subscription until you find a way out. Very necessary for work, regularly used your application.

 

[Mod: Moved to the appropriate forum]

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correct answers 1 Correct answer

Community Expert , Aug 18, 2022 Aug 18, 2022

This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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New Here ,
Aug 17, 2022 Aug 17, 2022

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Hello! I can't pay for my subscription in any way, I tried different methods. Please extend my subscription until you find a way out. Very necessary for work, regularly used your application.

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Community Expert ,
Aug 17, 2022 Aug 17, 2022

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This forum is mostly only viewed by volunteers that are not Adobe staff.

For Subscription and payment matters it is better to contact Adobe Support.

Be Signed-In to your Adobe Account (Same as this forum), allow cookies and pop-ups, type your question in the Chat box window (lower-right).

! CONTACT CUSTOMER SUPPORT

 

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Aug 17, 2022 Aug 17, 2022

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Thanks!

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