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Subscription suspeneded

New Here ,
Sep 15, 2024 Sep 15, 2024

I paid 300 danish kr. for one month subscription. 
After 6 days i cancelled - and then i should be allowed to edit for the rest of the month. 
When i launch Premiere pro i'm not allowed. Your premiere pro subscription has been suspended. 

I want my money back or 24 more days. I'm feeling scammed.

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correct answers 1 Correct answer

New Here , Sep 15, 2024 Sep 15, 2024

I figured it out - my payment method was expired. Just had to select valid debit card.

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Community Expert ,
Sep 15, 2024 Sep 15, 2024

subscriptions end as soon as you cancel.

 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html


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New Here ,
Sep 15, 2024 Sep 15, 2024

I figured it out - my payment method was expired. Just had to select valid debit card.

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Community Expert ,
Sep 15, 2024 Sep 15, 2024
LATEST

ok.

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