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I have paid for a subscription but whenever I sign in, it takes me to the free trial, which has expired.
Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
We're sorry for the trouble. In addition to the help documents provided by the expert above, you can also refer to this article: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
Let us know if it helps.