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Subscription

New Here ,
May 28, 2022 May 28, 2022

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I have paid for a subscription but whenever I sign in, it takes me to the free trial, which has expired.

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Account management

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Community Expert ,
May 28, 2022 May 28, 2022

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Adobe Employee ,
May 30, 2022 May 30, 2022

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Hi there,

We're sorry for the trouble. In addition to the help documents provided by the expert above, you can also refer to this article: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Let us know if it helps.

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