Subscription

[Alex256964115ld3]

Started what I thought was a monthly subscription. But it was a yearly one.

Now I'm being charged a huge cancellation fee for ending my subscription.

Disgusted and am ready to vomit.

[try67]

You should contact Adobe directly for help with this issue:
General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

[JR Boulay]

MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS

[Nancy OShea]

Did you sign-up for Annual paid monthy?
You had 14 days to cancel without any penalty.  

To avoid the 50% cancellation fee, wait until your 12th month of service to cancel.

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html