Support link for Creative Cloud discounted subscription

[SunnyGab]

Hey

On my Adobe account page, I see the following message:

"You are eligible for a Creative Cloud All Apps 100 GB discounted subscription, please contact support."

However, when I click on the “contact support” link, it leads to an error page and I can’t proceed.

I’d like to know how I can activate this discounted subscription or get more information about it.

Does anyone know a direct contact or solution for this?

Thank you!

[kglad]

search here for the chat page.

[Anshul_Nautiyal · Accepted solution]

Hi @SunnyGab,

Thank you for reaching out. Based on your query, you are seeing a message on your Adobe account page indicating that you are eligible for the Creative Cloud All Apps 100 GB discounted subscription but are encountering an error when trying to contact support.

To resolve this issue, please try the following steps:

• Clear your browser cache or use a different browser/incognito browser, or device, then revisit your Adobe account page and try accessing the support link again.

• If the issue persists, please use the following direct link to contact Adobe Support:
  https://adobe.ly/3ZQVuZk

Please let us know if you need further assistance.

Regards,
^AN

[SunnyGab]

Thank you very much, via Chat support it was successful. Have a nice day!