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Suscripción error

New Here ,
Jun 06, 2021 Jun 06, 2021

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Hola cada vez que quiero editar un archivo  me dice que me tengo que suscribir y ya estoy suscrita que puedo hacer

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Community Expert ,
Jun 06, 2021 Jun 06, 2021

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Which app are you referring to? Anyhow, try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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