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SUSCRIPCION

New Here ,
Jan 12, 2024 Jan 12, 2024

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Los de google me  indican que mi suscripcion está activa, los de adobe no, al final no puedo acceder a ala suscrpicion anual pagada, y encima no me realizan un reembolso.

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Adobe Employee ,
Jan 12, 2024 Jan 12, 2024

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Hi @Mantenimiento3475578013a2 

 

This article describes the process https://helpx.adobe.com/express/kb/manage-subscription-android.html.
If you purchased a subscription through the Google Play Store, it must be canceled there. I'd recommend contacting and working with our customer service if you want a refund. Can you share a case number if you contacted our customer service already?

 

Thanks,
Dave

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New Here ,
Jan 14, 2025 Jan 14, 2025

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me pasa lo mismo y no dan solucion

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Community Expert ,
Feb 07, 2025 Feb 07, 2025

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@toshio_1285 

 

contact the play store 

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